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Commercial pest control and contracts

For restaurants, cafes, takeaways, offices, care homes, schools and managed property. Scheduled visits, written reports and callout cover between them.

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What you are actually buying

For a commercial client, pest control is not really about the pests. It is about being able to prove that pest management is being handled when someone asks.

Under the Food Safety Act 1990 and the retained food hygiene regulations, food businesses must keep premises pest-proofed and have adequate procedures in place as part of their HACCP system. No law requires you to hold a contract. But without one it is very difficult to demonstrate adequate procedures to an Environmental Health Officer, and evidence of pest activity at an inspection will reduce your Food Hygiene Rating.

That rating is displayed on your door and repeated on every delivery platform. A drop from five is a public, measurable, revenue-affecting event.

What a contract includes

The same things the national operators provide, from a local firm that answers its own phone.

Free site survey

We walk the premises, assess the risk and map the monitoring points before quoting anything.

Scheduled visits

At an agreed frequency to suit the risk level of the premises, not a one-size-fits-all schedule.

Same-day written reports

A report after every visit, in a format an EHO or a BRC auditor will accept for your due diligence file.

Callout cover included

If something appears between scheduled visits, we attend. It is part of the contract, not an extra invoice.

Out-of-hours attendance

We work around your trading hours so a treatment never costs you a service.

Multi-site cover

One contract and one number for landlords, letting agents and managing agents with property across the area.

Who we work with

  • Restaurants, cafes, takeaways and commercial kitchens
  • Offices and small industrial units
  • Care homes, nurseries and schools
  • Landlords, letting agents and managing agents
  • HMOs and multi-occupancy property
  • Retail units and food retail
Request a site survey

Commercial questions

Is a pest control contract a legal requirement?
No law requires a contract. The law requires you to keep pests out and to have adequate, documented procedures. In practice a contract is the most straightforward way to demonstrate both to an inspector.
How often should we be visited?
It depends on the risk. A busy commercial kitchen needs far more frequent attention than a small office. We will recommend a frequency after the survey rather than selling you a standard package.
What happens if we fail an inspection?
Call us. We can attend, treat, and provide documentation of what was found and what was done, which is normally what an officer wants to see before any improvement notice is closed off.
Can you attend without the vehicle being marked?
Yes. For customer-facing premises that is usually what people want, and it is how we would attend by default.

Speak to someone today

Tell us what you have seen and where. We will tell you what it takes to deal with it.

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